Technical Service Specialist – Regional Service
KUMKAYAMAKINALocation: Turkey Sector: Machinery Manufacturing – Industrial Ovens and Bread Machines About Us We are looking for Regional Technical Service Specialists who will work in their respective regions to expand our technical service network across Turkey within Kumkaya , which operates in the production of industrial bread and oven machines. We are open to applications from all over Turkey. We aim for our candidates to provide fast and effective technical service by conducting customer visits, machine installations, maintenance, and troubleshooting in their regions. General Qualifications Preferably graduated from vocational high schools or associate degree programs in Machinery, Electrical, Electronics, Mechatronics or related fields, At least 3 years of experience in industrial kitchen equipment, oven machines, machinery manufacturing, or technical service, Possess technical knowledge of electrical, mechanical, and automation systems, Experienced in troubleshooting, maintenance, repair, and technical problem-solving processes, Able to read and interpret technical drawings, electrical schematics, and equipment documentation, Holds a Class B driver's license and can actively drive a vehicle, Strong customer relations and communication skills, high representation ability, and solution-oriented, Able to work independently, competent in job planning and time management, Responsible, disciplined, and results-oriented, Able to perform active fieldwork and travel within their region, Can work in coordination with central technical service and engineering teams when necessary. Responsibilities Carry out the installation, assembly, and commissioning of industrial bread and oven machines produced by Kumkaya in the geographical area they are responsible for, Provide on-site or remote technical support for technical service and malfunction requests from customers in their region, Identify faults that may occur in electrical, mechanical, and automation systems and develop permanent solutions, Conduct periodic maintenance, inspection, and repair of machines in accordance with the established service plans, Identify spare parts needed in service processes, perform necessary replacements and checks, Provide training to customers on the safe and correct use of machines, daily maintenance, and basic checks, Report the service operations performed, fault detections, and spare parts used comprehensively, Manage customer requests and service operations in coordination with the central technical service team, Contribute to product development processes by sharing technical feedback obtained from the field with production, quality, and engineering departments. Working Area Applications from candidates residing in the following 7 geographical regions will be evaluated: Marmara Region Aegean Region Mediterranean Region Central Anatolia Region Black Sea Region Eastern Anatolia Region Southeastern Anatolia Region Important: There is no requirement to reside in Istanbul or to work continuously at our factory in Beylikdüzü for this position. Our technical service specialists will provide field service in the provinces they are responsible for, based on their residence region.