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GDPR & Privacy Policies

Access detailed information about the protection of your personal data and your privacy rights.

Call Center Information Text

İŞİNOLACAK INFORMATION TECHNOLOGIES ARTIFICIAL INTELLIGENCE HUMAN RESOURCES TRADE AND INDUSTRY JOINT STOCK COMPANY CALL CENTER CLARIFICATION TEXT

As İşinolacak Information Technologies Artificial Intelligence Human Resources Trade and Industry Joint Stock Company ("İşinolacak" or "Company"), we respect your privacy and care about the protection of your personal data. Herein clarification text has been prepared in order to inform you about the use and protection of your personal data within the scope of the Law on the Protection of Personal Data No. 6698 ("Law" or "KVKK") and to fulfill our obligations under the same Law.

This clarification text aims to explain the personal data we collect from you when you contact us via our call center, the purposes of processing your personal data, our legal grounds, and your legal rights concerning your personal data.

METHODS AND CAUSE OF ACTION FOR THE COLLECTION OF YOUR PERSONAL DATA

Your personal data is collected and processed in accordance with the principles set out in the Law on the Protection of Personal Data, under the data processing conditions stated in Articles 5 and 6 of the Law, and for the purposes specified in this clarification text. Your personal data is stored by the company providing the call center service, with whom we have an agreement. If you have any requests regarding this matter, you may contact us via email at [email protected] submit your request through the KVKK Application Form available on our website.

The personal data mentioned in this clarification text is processed based on the lcause of actions that it is necessary for the performance of a legal obligation, the legitimate interests of İşinolacak, or the processing of data required for the establishment, collecting and proccesing of a legal claim.

Our cause of action for processing your personal data include the legitimate interest of tracking your request, complaint, or suggestion and providing you with information about the process when you contact us. It is necessary for us to process your personal data in order to fulfill your right to receive information about the process.

PURPOSES AND STORAGE PERIODS FOR THE PROCESSING OF YOUR PERSONAL DATA

İşinolacak processes your personal data for the following purposes; to conduct communication activities, to manage and audit business activities, to track any requests, complaints, or suggestions submitted via our website www.isinolacak.com If you are an employee, to contact you regarding other requests, complaints, or suggestions.

PROCESSED PERSONAL DATA

The personal data collected due to your contact with our call center is as follows:

Personal Data CategoriesPersonal Data Collected
Identity DataFirst Name, Last Name
Contact DataEmail, Phone Number
Customer Transaction DataNational ID Number (TCKN), Data Concerning the Organization your are Employed By
Visual and Auditory RecordsCall Center Audio Records
Other DataInformation About Your Request/Complaint/Suggestion

SECURITY OF YOUR PERSONAL DATA

İşinolacak takes appropriate technical and organizational measures in accordance with relevant privacy and data security laws and regulations to prevent risks such as destruction, loss, alteration, unauthorized disclosure, or unauthorized access to your data. The personal data related to this clarification text is stored in a manner that is only accessible to authorized individuals within İşinolacak. At the end of the processing period, your personal data will be deleted, destroyed, or anonymized in accordance with our Personal Data Processing, Retention, and Destruction Policy. You can access our Personal Data Processing, Retention, and Destruction Policy on our website www.isinolacak.com

YOUR RIGHTS AND OBLIGATIONS AS A PERSONAL DATA SUBJECT

As a data subject under the Law on the Protection of Personal Data and relevant legislation, you have the following rights:

  • To learn whether your personal data is processed,

  • If your personal data has been processed, to request information about it,

  • To learn the purpose of processing your personal data and whether it is being used in accordance with its legitimate purpose,

  • To be informed of third parties to whom your personal data is transferred, either domestically or internationally.

  • If your personal data has been processed incompletely or inaccurately, to request its correction and request that the correction be communicated to third parties to whom your data has been transferred,

  • If the reasons for processing your personal data have ceased to exist, to request the deletion or destruction of your personal data, and request that the deletion or destruction be communicated to third parties to whom your data has been transferred,

  • To object to the occurrence of a result against you that arises from the processing of your personal data exclusively through automated systems,

  • To request compensation for any injury you may have suffered due to the unlawful processing of your personal data.

Additionally, you are responsible for ensuring that the personal data you share with İşinolacak is accurate, complete, and up-to-date, and if you are sharing personal data belonging to others, you are responsible for ensuring that these data are collected in a lawful manner. You are also required to inform third parties whose personal data you share with İşinolacak about the contents of this clarification text and obtain their consent for the use of their personal data in accordance with the terms specified in this text (including transfer and disclosure).

As a personal data subject, you may have various requests regarding the processing of your personal data. You can always contact us to fulfill your requests. You can submit your requests related to your rights listed above by filling out the KVKK Application Form available on our website www.isinolacak.com Your requests will be answered free of charge as soon as possible, and not to exceed 30 days. However, if the request requires an additional cost, a fee may be charged according to the tariff determined by the Personal Data Protection Authority(Kişisel Verileri Koruma Kurulu).

COMPANY CONTACT INFORMATION:

İşinolacak İşinolacak Bilgi Teknolojileri Yapay Zeka İnsan Kaynakları Ticaret ve Sanayi Anonim Şirketi
Address: Kozyatağı Mah. Saniye Ermutlu Sk. By Otell No: 3c Kadıköy / İstanbul
Mersis No: 0482134812900001 | Tax Office/No: Erenköy Tax Office / 4821348129
Phone: +90 216 606 54 45 | Email: [email protected]
PTT KEP: [email protected]

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